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Skip Navigation LinksClient Questionnaire - ARC Irene/Elsenburg Analytical Services

   
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1. Name/Company Name

 BAUERNOF DEHORNING PASTE
 (2%) 
 
 Butana
 (2%) 
 
 DAVID MACHEU
 (2%) 
 
 THAPELO
 (2%) 
 
 TUN
 (2%) 
 
 Du Lich
 (2%) 
 
 Karina, North West University
 (2%) 
 
 Agricultural Research Council
 (2%) 
 
 Salmina Mokgehle
 (2%) 
 
 Cal labs
 (2%) 
 
 INANI INGREDIENTS
 (2%) 
 
 ARC
 (2%) 
 
 Nedan, a division of Philafrica Foods (Pty) Ltd
 (2%) 
 
 University of Pretoria
 (2%) 
 
 ARC Meat Science
 (2%) 
 
 Marifeed
 (2%) 
 
 North West University
 (2%) 
 
 Green Gold Moringa
 (2%) 
 
 Chalmar Beef
 (2%) 
 
 ARC Irene
 (2%) 
 
 Econocom Foods cc
 (2%) 
 
 Bokashi Bran (Pty) Ltd
 (2%) 
 
 Bulelani Mazizi
 (2%) 
 
 Woodlands Dairy (PTY) LTD
 (2%) 
 
 Sipho Moyo
 (2%) 
 
 Sasko
 (2%) 
 
 FACTS Food Allergy and Consulting and Testing Services
 (2%) 
 
 Royal Equestrian Services (Pty) Ltd
 (2%) 
 
 How to past Tickets for College Student Maker
 (2%) 
 
 SGS Agri Food Laboratory
 (2%) 
 
 Hunt Bros Bonemeal
 (2%) 
 
 Numesa Pty Ltd
 (2%) 
 
 Chesf4Pets (Pty) Ltd
 (2%) 
 
 Bioflora CC
 (2%) 
 
 Ladismith Cheese
 (2%) 
 
 Thelma Wellma from Rhodes Food Group - Dairy Division
 (2%) 
 
 Jireh Dairies (Joreen - Lab Assistant)
 (2%) 
 
 lab service riversdale
 (4%) 
 
 ARC-AP Milk Recording
 (2%) 
 
 Sonnendal Dairies
 (2%) 
 
 Daewood Fromage
 (2%) 
 
 Crabb and Bull t/a PaleoPet Pure
 (2%) 
 
 Agricultural Researh Council
 (2%) 
 
 Marcels Gourmet frozen yoghurt
 (2%) 
 
 Natures Own Beverages
 (2%) 
 
 Transem
 (2%) 
 
 Woodlands Dairy
 (2%) 
 
 Fairview cheese
 (2%) 
 
 Bethel school of excellence farm project
 (2%) 
 
 Natural & Organic Formulations
 (2%) 
 
 Ingrid Brady Schwabe
 (2%) 
 
 Impact Distributors (PTY) Ltd T/A Bandini Cheese (pty) Ltd.
 (2%) 
 
 Explore One Vietnam
 (2%) 
 
 https://opiniotworczy.pl https://revitaworld.com/
 (2%) 
 
 Filed Engineer
 (2%) 
 

Total: 56

2. Telephone number

 +27 81 401 0049
 (2%) 
 
 0735243664
 (2%) 
 
 0788305967
 (2%) 
 
 2439230898
 (2%) 
 
 243965685
 (2%) 
 
 0846160809
 (2%) 
 
 0126729314
 (2%) 
 
 0815976825
 (2%) 
 
 0114747450
 (2%) 
 
 0126530994
 (2%) 
 
 012 6729354
 (2%) 
 
 081 485 7400
 (2%) 
 
 0724491012
 (2%) 
 
 0183892744
 (2%) 
 
 0843046792
 (2%) 
 
 011 964 1880
 (2%) 
 
 012 672 9242
 (2%) 
 
 0117265634
 (2%) 
 
 082 456 9225
 (2%) 
 
 042 200 3400
 (2%) 
 
 0640504454
 (2%) 
 
 0218075856
 (2%) 
 
 0119647638 / 0833240494
 (2%) 
 
 021 506 4931
 (2%) 
 
 0422432718
 (2%) 
 
 0828545641
 (2%) 
 
 0825636006
 (2%) 
 
 0834128113
 (2%) 
 
 0285511613
 (2%) 
 
 021 870 4158
 (2%) 
 
 0287133474
 (2%) 
 
 028 7133269
 (4%) 
 
 0827827268
 (2%) 
 
 021 6917481
 (2%) 
 
 021 200 2580
 (2%) 
 
 0828703001
 (2%) 
 
 012 672 9308
 (2%) 
 
 021 8875803
 (2%) 
 
 023-6162010
 (2%) 
 
 0422003400
 (2%) 
 
 021 863 3959
 (2%) 
 
 0738138290
 (2%) 
 
 011 765 1462
 (2%) 
 
 01689987734
 (2%) 
 
 http://www.artroser.com/
 (2%) 
 
 7326241793
 (2%) 
 

Total: 47

3. Email address

 bauernof@gmail.com
 (2%) 
 
 s216262283@mandela.ac.za
 (2%) 
 
 JUDAHMACHEU@GMAIL.COM
 (2%) 
 
 karinanaude12@gmail.com
 (2%) 
 
 Jtjelele@arc.agric.za
 (2%) 
 
 MokgehleNS1@arc.agric.za
 (2%) 
 
 charlene.vanstaden@calsa.co.za
 (2%) 
 
 LANE@INANI-INGR.CO.ZA
 (2%) 
 
 Jocelyn@arc.agric.za
 (2%) 
 
 leah.langa@afgri.co.za
 (2%) 
 
 vanniekerk.carmen@gmail.com
 (2%) 
 
 pstrydom@arc.agric.za
 (2%) 
 
 21576130@nwu.ac.za
 (2%) 
 
 sales@greengoldmoringa.com
 (2%) 
 
 technical@chalmarbeef.co.za
 (2%) 
 
 tsoeul@arc.agri.za
 (2%) 
 
 foodsci@epap.co.za
 (2%) 
 
 bron@bokashibran.co.za
 (2%) 
 
 elvismazizi@gmail.com
 (2%) 
 
 amarais@woodlandsdairy.co.za
 (2%) 
 
 siphomoyo69@gmail.com
 (2%) 
 
 Karriem.Isaacs@pioneerfoods.co.za
 (2%) 
 
 candice@factssa.com
 (2%) 
 
 renita@royalfeeds.co.za
 (2%) 
 
 sian.sardinha@sgs.com
 (2%) 
 
 jmattheyse@telkomsa.net
 (2%) 
 
 info@numesa.co.za
 (2%) 
 
 kevin@chefs4pets.co.za
 (2%) 
 
 pieter@bioflora.co.za
 (2%) 
 
 jacquelinev@ladismithcheese.co.za
 (2%) 
 
 thelma.wellem@rfg.com
 (2%) 
 
 lab@jirehdairies.co.za / labassisit@jirehdairies.co.za
 (2%) 
 
 labdiensriversdal@telkomsa.net
 (4%) 
 
 reinder@arc.agric.za
 (2%) 
 
 wynand@sonnendal.co.za
 (2%) 
 
 technical@gmail.com
 (2%) 
 
 isis@paleopetpure.com
 (2%) 
 
 muntswue@arc.agric.za
 (2%) 
 
 carina@marcels.c0.za
 (2%) 
 
 shannon@natbev.co.za
 (2%) 
 
 lab@transem.co.za
 (2%) 
 
 lsimakuhle@woodlandsdairy.co.za
 (2%) 
 
 technical.assistant@fairview.co.za
 (2%) 
 
 thembelihlemnukwa@gmail.com
 (2%) 
 
 ingrid@thegoodfoodco.co.za
 (2%) 
 
 quality@bandini.co.za
 (2%) 
 
 tuivodanh@gmail.com
 (2%) 
 
 https://www.uronal.pl/
 (2%) 
 
 ashaikfe@gmail.com
 (2%) 
 

Total: 50

4. Select year of services rendered

 2017
 13 (20%) 
 
 2018
 47 (73%) 
 
 2019
 (3%) 
 
 2020
 (3%) 
 

Total: 64

5. Please tick the appropriate check box

 Chemistry
 52 (57%) 
 
 Microbiology
 29 (32%) 
 
 Chemistry; Microbiology
 11 (12%) 
 

Total: 92

6. Dependency and Accuracy of Results

 Excellent
 42 (46%) 
 
 Good
 45 (49%) 
 
 Average
 (3%) 
 
 Poor
 (0%)  
 Unacceptable
 (2%) 
 

Total: 92

7. Timeline for results

 Excellent
 39 (42%) 
 
 Good
 39 (42%) 
 
 Average
 11 (12%) 
 
 Poor
 (1%) 
 
 Unacceptable
 (2%) 
 

Total: 92

8. Accuracy of invoices and statements

 Excellent
 38 (41%) 
 
 Good
 43 (47%) 
 
 Average
 11 (12%) 
 
 Poor
 (0%)  
 Unacceptable
 (0%)  

Total: 92

9. Helpfullness and promptness of staff

 Excellent
 47 (51%) 
 
 Good
 34 (37%) 
 
 Average
 (9%) 
 
 Poor
 (2%) 
 
 Unacceptable
 (1%) 
 

Total: 92

10. Caring and individualized attention from ARC-IAS or ARC-EAS

 Excellent
 37 (40%) 
 
 Good
 36 (39%) 
 
 Average
 16 (17%) 
 
 Poor
 (2%) 
 
 Unacceptable
 (1%) 
 

Total: 92

11. Service reliability of the ARC-IAS or ARC-EAS

 Excellent
 37 (40%) 
 
 Good
 40 (43%) 
 
 Average
 11 (12%) 
 
 Poor
 (2%) 
 
 Unacceptable
 (2%) 
 

Total: 92

12. Any suggestions on how we can improve our services to you

 This entry is only for testing purposes
 (3%) 
 
 THE SERVICE IS UP TO STANDARD ITS REALLY GOOD.
 (3%) 
 
 I can not complete the sections regarding the results, as your company is withholding my results because other departments and units within TUT are owing them. So they have decided our results will be the scapegoat. I have sent several emails detailing how TUT makes payment for services. They have decided to ignore the emails. Moreover, I am being sent the invoices of other departments and units within TUT to submit on ARC-Irene's behalf to the TUT finance office for payment. The servises rendered by ARC-Irene is the worst I have encountered.
 (3%) 
 
 Better response time to enquiries.
 (3%) 
 
 no
 (3%) 
 
 update client if the is any delay on time
 (3%) 
 
 Am a Nigerian I need a job any field am ready or causal work pls help me my name is Joseph Joshua e-mail: jkayodej35@gmail.com
 (3%) 
 
 I would like to receive a statement and invoices, once a month and not only once a year...!!! Please!!!
 (3%) 
 
 It will be good if you can include testing for pathogens such as Staphylococcus aureus and Listeria monocytogenes.
 (3%) 
 
 I mainly work with Penny Barnes and she is helpful, precise and effective. It is a pleasure working with her.
 (3%) 
 
 i must give you 100%
 (3%) 
 
 more involvement of quality control and assurance
 (3%) 
 
 JUST KEEP UP THE GOOD WORK.THANK YOU
 (3%) 
 
 You do a good job! The current travel trend is to be loved by many young. The selection of the suitable places on geographical distance, not too far or too close also makes the trip become more interesting and enough to relax the spirit. Below is also a number of hints about the destination so you can blend into the scenery, beautiful nature, majestic. Before travelling to Vietnam, you can organize tour at https://www.hotels-in-vietnam.com Nui chua is a mountain belonging to Ninh Hai district located in the North Eastern region of Ninh Thuan Vietnam, with a height of about 1039m above sea level and consists of peak Lord British and many of the top Kids around. This is a tourist destination with many types of terrain for anyone who has a passion to explore and conquer nature. On the mountain, you'll catch the mountain goats roaming around eating or lying under the trees. In particular, according to altitude, where there are... on mountains, rocks, undulating, murmuring brooks, looks like the rockery. When nearly at the foot of the mountain, you can tape the jungle to the ocean to enjoy the pristine beauty of Vinh Hy. With 24,5 km coastline, national parks, the Mountain of God there the beautiful coast. Beach, Binh Tien is also one of them. Mountains Lord also characterized by forest ecosystems, drought rarely seen of Vietnam and was dubbed “the Forest-arid Africa in Vietnam” with the number and types of resources and fauna rich and diverse. You still hesitate any longer without to with land full of fun and impressive. Sure where this will bring you memories of travel fun can't forget.
 (3%) 
 
 Only took about an hour ride is that visitors can come with eco-tourism area belonging to the province of Ha Tay: the tan Da Resort. This place is designed according to the space characteristic of the architecture of the North. There are many types of rooms to guests can choose as group house including the master key, the home address, home, home, farming, dives to rest. The architecture is designed in a way time tradition with rattan furniture, bamboo wood and tile we made for the space incredibly cool. Besides still have the equipment and modern facilities such as bathroom, television, refrigerator, air conditioning... be ingenious layout, in harmony, create a layout of the room. Tan Da Resort is designed in a way an open space peaceful and harmonious, suitable for leisure, weekends or holidays. more details: http://www.dulichso.com
 (3%) 
 
 Good turnaround time.
 (3%) 
 
 I am very happy with the turn around time for the anlaysis. Ms Penny Barnes has been very professional and I really appreciate her efforts.
 (3%) 
 
 ARC is unreachable telephonically. You have to rely on email for communication.
 (3%) 
 
 I had a few bad experiences with the ARC with samples being analysed incorrectly and on one occasion in 2017 samples were stolen/lost before they coudl be analysed. However, service is always quick and effective and I like to believe they are correct.
 (3%) 
 
 In future, one invoice is better to be paid than several invoices.
 (3%) 
 
 Thank you for always supplying an excellent service with reliable results. Wilma and her team is always ready to assist.
 (3%) 
 
 I have always received excellent service and am thrilled to continue using your services.
 (3%) 
 
 You may accept half payment before analysis than to expect full payment
 (3%) 
 
 Accounting departments dealing with different accounts from the same company.
 (3%) 
 
 Customary GPAs are unweighted, which implies they're quantified on a scale from 0 to 4.0. A 4.0 is an A normal, a 3.0 is a B normal, a 2.0 is a C normal, a 1.0 is a D normal, and anything beneath that speaks to a falling flat review. Unweighted GPAs don't consider the levels of your classes. An out of an AP or respects class will convert into a 4.0 GPA, thus will An of every a low-level class. Essentially, an unweighted GPA won't change dependent on the sorts of classes you're taking; it speaks to your evaluations in disconnection. Weighted GPAs are more muddled. Numerous secondary schools currently record weighted GPAs rather than standard unweighted GPAs. Weighted GPAs are estimated on a scale that goes up higher than 4.0 to represent more troublesome classes. For some schools, this implies a 0-5.0 scale, yet a few scales go up higher (jump at the chance to 6.0). Free College Student Maker: https://college-schedule-maker.com/
 (3%) 
 
 Keep on the good service.
 (3%) 
 
 We receive good services from you, and Im always in contact with Cheryl Issel. Thank you so much Cheryl and team
 (3%) 
 
 1. We would like the Elsenburg lab to provide the PH levels of the milk. It will help our field staff to monitor the quality of the samples much better! I know that there is a cost implication to the request, but this request must form part of improved service delivery! 2. We would like Elsenburg lab to send the Price structure on a standing basis. It will help us to be on the forefront of advising our clients testing with different labs! Thank you! Reinder Groenveld
 (3%) 
 
 Penny Barnes is most helpful, but staff in minerals didn't respond to my emails, results were supplied unconverted so not as received, had to query and conversion was then done. Attempted to do vitamin testing but equipment broke down, so was told I would be refunded. That was in August and I am still waiting. This unfortunately means we will no longer use the ARC. We waited over 6 weeks for our results. Competitive labs did it in less than 10 days.
 (3%) 
 
 None
 (3%) 
 
 No suggestions just a compliment to say that Ms Wilma Haile and her staff gave me superior service that was beyond my expectations. I was truly blown away by the personal way in which she dealt with my situation and my queries. Regards Ingrid on behalf of Tanya and the Swanky Pets Team 0738138290
 (3%) 
 
 https://explorevietnamtourism.blogspot.com/
 (3%) 
 
 http://www.artroser.com/ https://www.erogen-x.pl/ https://pl.lashparade.com/ http://www.varicolen.pl/ http://www.calminax.com/ https://sliminazer24.com/ https://azdrowia.pl/
 (3%) 
 
 I am Angeleena from FieldEngineer.com, an online on-demand Freelance Information Technology Technician. It solves the challenge of finding the right resource by connecting service providers to a global pool of skilled field engineers. Field Engineer model is optimized for posting on on-line job boards or careers pages and is simple to customize for your company. We tend to area unit searching for a self-starter Freelance Field service technician to deliver the specified client service expertise. The goal is to drive service success that improves client satisfaction, maximizes client retention and will increase profitable. https://www.fieldengineer.com/skills/desktop-support-engineer/
 (3%) 
 

Total: 34