One of the most wide-spread tools used by corporations in an attempt to facilitate whistle-blowing are confidential Ethics Hotlines. A number of KPMG Fraud Surveys conducted in various countries over the years have indicated the value of anonymous reporting mechanisms as a means for detecting unethical behaviour in the workplace.

In light of this fact, the ARC provides employees with a number of confidential mediums to report any form of unethical practice, including sexual harassment and racial discrimination, in an anonymous and secure manner.

The KPMG Ethics Line call centre is located at an undisclosed location and reports can be made anonymously in any of the 11 official South African languages.

To contact KPMG Ethics Line, please follow the steps as set out below:

  1. Dial 0800 000 604 toll free from any Telkom landline. The call centre is manned on a 24-hour basis. Employees who are afraid to be overheard using telephones in the office may call from home after-hours.
  2. You may remain anonymous. Provide full detail in respect of the fraudulent, corrupt or unethical practice to the call operator. Such details may include:
      • Who is involved or doing what?
      • What has happened?
      • How is it done and how often is it done?
      • Where is it done – exact location or place?
      • When was the incident observed, dates and times
      • Value involved – estimated monetary value?
  3. You will be given a reference number. Keep this confidential as you will need this number if you make a follow up call (call at a later date to add additional information to the original report) or to request feedback on the original call.

Alternative reporting avenues:

  1. Hotline reports may be faxed to the following number: 0800 200 796. Should you wish to use this method, please include as much detail as possible including that the report is in respect of the ARC. It is also important to contact the call centre for a reference number which must be included in the faxed report.
  2. Hotline reports may be posted free-of-charge using the following address:
    KPMG Hotpost
    BNT371
    PO Box 14671
    Sinoville
    0129
    Please contact the call centre for a reference number which must appear on the report.
  3. Hotline reports may be e-mailed to fraud@kpmg.co.za
    Please contact the call centre for a reference number which must appear on the report.
  4. Hotline reports may be submitted via the web by accessing the following URL or QR Code: www.thornhill.co.za/kpmgethicslinereport

    ethicsHotline.jpg
    Please contact the call centre for a reference number which must appear on the report.